Customer Service Agents

Are you a well-spoken, confident individual with a passion for customer service and want to work in a dynamic, digital environment? If so, we want you to join Melon Mobile team as a customer service agent. We're looking for people who can provide exceptional customer service to our clients. As a part of our hybrid office setup, you'll have the opportunity to work from home or our office, and you'll have the flexibility to choose your hours. Responsibilities: Provide exceptional customer service to our clients over phone or live chat. Resolve customer queries and issues in a timely and professional manner. Document customer interactions and keep accurate records. Proactively identify and report customer trends and issues to management. Requirements: Excellent communication skills with a professional phone manner. Strong problem-solving and decision-making abilities. Computer literate with your own computer and internet connection. Self-motivated, reliable, and able to work independently. Ability to work flexible hours as part of a hybrid office setup. If you're looking for a challenging and rewarding role in a dynamic digital environment, this is the job for you!

Excellent communication skills with a professional phone manner. Strong problem-solving and decision-making abilities