Branch Manager – Security and safety products

· Branch management · Branch productivity management. · Performance tracking. · Performance appraisals and recommend or initiate disciplinary action where necessary. · Provide required training to employees, direct work activities to enhance operations, supervise efficient working of all employees and communicate feedback in meeting set goals. · Maintain smooth workflow and assist Sales Manager to achieve all annual growth objectives. · Manage customer service operations and delivery of products / services in a timely and proficient manner. · Forecasting of stock levels and ensuring that the branch maintains safety level stock at all times to avoid stock outs. · Monitors all stock. · Oversee and supervise stock take to ensure that it is conducted in line with organisational policies and procedures. Minimum requirements: · 7 – 10 years in the security and safety products · Matric · PC literacy on MS Word, Excel, database package and any in house package as appropriate. · Sound knowledge of the security electronics or equipment is essential. · Strong customer service background and experience. · Experience of building relationships with customers is essential. · Excellent interpersonal & customer service skills and diplomacy in dealing with both customers and employees. · Strong supervisory and leadership skills required to manage, motivate, and develop branch employees. Ability to handle confidential / sensitive information in a professional manner. · Ability to manage multi-functional tasks in a pressurized environment, prioritize and multitask.

Management